Politique de confidentialité

At Lesbijoux De Marilou, we believe that trust is the most precious jewel. Just as we handle each personalized piece—be it a Collier Cœur Gravé for an anniversary, a Bijoux Signe Astrologique for a birthday, or a Cadeau Deuil for a moment of sympathy—with reverence and care, we approach your personal information with the same dedication to protection and integrity. This Privacy Policy outlines how we collect, use, and safeguard the stories and details you entrust to us.

1. The Information We Cherish (Data Collection)

To create your personalized experience and fulfill your meaningful orders, we collect information that you provide directly:

• Identity & Contact Details: Your name, email address, shipping address (such as 4953 Ocello Street, San Diego, US 92111 for our atelier), and phone number.
• Transaction & Personalization Data: Payment information (processed securely via our partners), the personalized engravings you request (names, dates, zodiac signs), and your order history for occasions like Naissance, Noël, or Fête des Pères.
• Account Preferences: If you create an account, we save your preferences to expedite future gifts for a Cadeau Marraine or a Cadeau Mère Fille.
• Technical & Browsing Information: Data collected through cookies and similar technologies when you explore our collections like Bijoux Duo Sœur or Colliers Hommes.

2. Crafting Your Experience (Use of Data)

Your data allows us to tailor our service to the intimate moments you celebrate:

• To process and ship your personalized jewelry worldwide (excluding some remote areas and parts of Asia as noted).
• To communicate about your order, from confirmation to delivery, with the care our small San Diego team is known for.
• To improve our website and collections (Enterrement de Vie de Célibataire, Cadeaux Prof, etc.) based on anonymous insights.
• To send, with your consent, updates on new offerings tailored to occasions like Anniversaire or Départ à la retraite.

3. Sharing Your Story (Data Sharing & Disclosure)

We treat your personal narrative as confidential. We only share your information:

• With trusted third-party service providers (e.g., payment gateways like PayPal, MasterCard, Visa, JCB; shipping carriers) strictly to complete your order.
• If required by law or to protect the rights and safety of our customers and our atelier.
• We never sell your personal data to third parties for marketing purposes.

4. A Secure Vault (Data Storage & Security)

We implement robust, industry-standard measures—much like the precise engraving on our jewels—to protect your data:

• Encryption (SSL technology) secures your transactions and personal details.
• Financial data is processed by secure, PCI-DSS compliant payment processors; we do not store full credit card numbers.
• Data is stored on secure servers, and access is limited to our dedicated team.

5. Your Rights, Respected

You have the right, in accordance with applicable privacy laws, to:

• Access, Correct, or Delete your personal information.
• Withdraw Consent for marketing communications at any time.
• Object to or Restrict certain processing activities.
• Data Portability – to receive your data in a structured format.
• To exercise these rights, please contact us at [email protected]. We will respond with the same care we give to a custom Cadeau Nounou order.

6. Cookie & Tracking Technology

Our website uses cookies—small digital markers—to enhance your browsing journey:

• Essential Cookies: Required for site functionality and secure checkout.
• Analytical Cookies: Help us understand how visitors explore our menus (from Cadeaux de Remerciement to Bijoux Signe Astrologique) to improve your experience.
• You can manage cookie preferences through your browser settings. Disabling some cookies may affect site functionality.

7. Our Global Commitment

While we craft and ship from San Diego, California, and process transactions in USD ($), we serve clients globally. We strive to comply with applicable international privacy regulations, including GDPR for our European customers.

This policy is crafted with care and was last updated to reflect our ongoing commitment to your privacy.